How to contact EU Work Support for billing, refund, account, payment, app access, or privacy questions.
Email our support team
office@euworksupport.eu
We aim to reply within 2 business days
Customer support
For support, email us at office@euworksupport.eu. This is the primary support channel for website payments, PRO access, refunds, account questions, privacy requests, and app access issues.
What to include
To help us resolve your request faster, include the email address used for your EU Work Support account, the issue you are experiencing, your purchase date if relevant, and your Stripe receipt or Checkout Session ID if available.
Response time
We aim to respond to customer support emails within 2 business days. Complex billing, account matching, or payment verification issues may take longer if we need to review records from Clerk, Supabase, Stripe, or Brevo.
Billing and refunds
For refund requests, use the subject line "Refund Request" and review our Refund & Cancellation Policy before contacting us.
Security and privacy
For privacy requests, account deletion requests, or security concerns, use the subject line "Privacy Request" or "Security Concern" so your message can be reviewed appropriately.
Questions about this policy?
This page is provided for transparency about EU Work Support policies. Our team is happy to help.